Success Stories

SIR Auto Glass was struggling with high operational costs and inefficient processes. They needed a solution that would reduce expenses while maintaining quality service.

SIR Auto Glass needed to replace their expensive call center operations while maintaining high-quality customer service standards.

SIR Auto Glass wanted to test whether a non-American VA could be trained to sell auto glass services effectively while maintaining their high standards.

Healthy Technology Solutions needed stronger financial oversight and more consistent bookkeeping support. Their existing setup relied on a part-time U.S. bookkeeper who only worked on Saturdays, leading to delayed reporting, limited visibility, and high payroll costs.

What We Implemented

Industry: Managed IT Services / IT Support

The company initially needed administrative help for organization, scheduling, and documentation. As the VA became familiar with operations, it became clear she could take on deeper financial responsibilities due to her accounting background. Healthy Technology Solutions wanted to streamline financial processes, reduce overhead, and improve accuracy — all without expanding their U.S. payroll.

What We Implemented

Industry: Managed IT Services / IT Support

4thman FireProofing brought on a Virtual Assistant primarily to help with administrative tasks such as scheduling, inbox management, documentation, and customer coordination. As operations stabilized, the client expressed a need for minimal social media support — just occasional posting to keep the business active online. With no advertising budget and no dedicated marketing team, the VA took initiative and created two simple organic posts aligned with the company's services and brand.

What We Implemented

Industry: Construction

Magic Glass Repair partnered with Staffly Digital to optimize their dispatch and customer service operations. The business was previously relying on a U.S.-based in-house dispatcher, which resulted in high payroll costs. To improve efficiency while reducing expenses, the client transitioned the role to a trained Virtual Assistant. The VA took full ownership of dispatcher responsibilities, including parts ordering, customer service calls, and coordination between technicians and customers.

What We Implemented

Industry: Automotive